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Frequently asked questions
General
Shipping your Dogecoin order usually takes seven to ten business days since everything's custom-made just for you. Most orders are completed, shipped and delivered well within this time frame.
Note: DOGE IS MONEY only processes and fulfills U.S. domestic orders. This includes:
Puerto Rico: An unincorporated territory and Caribbean commonwealth with the largest population (over 3 million).
Guam: Located in the western Pacific Ocean, it is a key strategic hub for the U.S. military.
U.S. Virgin Islands: Located in the Caribbean, comprising St. Thomas, St. John, and St. Croix.
American Samoa: Located in the South Pacific; its residents are U.S. nationals rather than automatic U.S. citizens at birth.
Commonwealth of the Northern Mariana Islands (CNMI): A chain of islands in the western Pacific Ocean near Guam
Pacific Islands: Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll (the only "incorporated" U.S. territory), and Wake Island.
Caribbean Island: Navassa Island.
Any orders received from outside of the United States and or its territories will not be processed nor will their order payment be refunded.
International orders require email authorization prior to ordering. International orders require a unique payment invoice for ordering and shipment.
You should always be careful when making a payment in Dogecoin or in any other currency. Hackers or other similar groups might try to cause problems with the Dogecoin network or your payment that could affect your transaction. This can result in lost or stolen Dogecoin. DOGE IS MONEY is not responsible for any lost or stolen digital assets.
All Dogecoin peer-to-peer (P2P) payments are processed through NowPayments.
Allow one minute for the payments page to refresh after sending your Dogecoin payment. Do not attempt a new payment while the page refreshes. Once your payment is confirmed via the Dogecoin network, your order will be processed.
Note: It can take up to 6 hours during busy time for the Dogecoin network to confirm your payment. If you don't receive a payment confirmation email contact your wallet provider. You might need to re-initiate payment.
The Dogecoin network protocols are open source, and anyone can use, copy, modify and share them. We do not own or control the Dogecoin network or the software for your Dogecoin wallet. The Dogecoin network protocols and their operating rules can change at any time (like in the event of a fork), and those changes can affect the value, function or even the name of Dogecoin. If there is a problem with the Dogecoin network, you can lose your Dogecoin. DOGE IS MONEY is not responsible for any lost or stolen digital assets.
Yes, Dogecoin is the only form of payment accepted at DOGE IS MONEY.
Dogecoin is positive-value money, whereas fiat or USD is negative-value currency directly attached to tens of trillions in perpetual debt.
DOGE IS MONEY only accepts Dogecoin as payment and will not consider payment in any other form.
To purchase using Dogecoin on the DOGE IS MONEY, you will need a “Dogecoin wallet.” A Dogecoin wallet is a device, platform, app or software that supports Dogecoin transfers. When checking out with Dogecoin, the payment page will display the DOGE IS MONEY Dogecoin wallet “address” in both an alphanumeric code and a QR code form for you to connect to your Dogecoin wallet to transfer the Dogecoin. It is the responsibility of the purchaser to ensure that Dogecoin is transferred to DOGE IS MONEY’s Dogecoin wallet accurately.
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